Join Sultan.Cloud
Become part of the team building Europe's leading consultancy platforms
We're looking for talented professionals who want to contribute to the future of online consultancy services. At Sultan.Cloud, you'll work with cutting-edge technology and help thousands of businesses succeed.
Why Sultan.Cloud?
Innovative Technology
Work with cutting-edge tech and build solutions serving millions of users
Flexible Working
Remote-first culture with flexible hours and work-life balance
Growth & Development
Personal development budget and career growth opportunities within the company
Make an Impact
Direct impact on the success of thousands of businesses across Europe
Open Positions
Fullstack Backend Developer
We're looking for an experienced Fullstack Backend Developer to further develop and scale our platform. You'll work on the core of our system that processes millions of call minutes and transactions.
Responsibilities
- •Develop and maintain backend services and APIs
- •Optimize database queries and performance
- •Implement new features for our consultancy platform
- •Collaborate with the team on architecture decisions
- •Code reviews and mentoring junior developers
Requirements
- •5+ years of backend development experience
- •Strong knowledge of Node.js, TypeScript, and modern frameworks
- •Experience with MSSQL databases and Redis
- •Knowledge of AWS cloud platform
- •Experience with Docker and Kubernetes
- •Experience with microservices architecture
- •Excellent communication skills in English (working language)
Bonus Points
- •Experience with real-time communication (WebRTC, WebSockets)
- •Knowledge of payment processing systems
- •Experience with telecom/VoIP systems
- •Dutch is a plus but not required
Support Employee
We're looking for a customer-focused Support Employee to help our clients with technical questions and issues. You'll be the first point of contact for our users and ensure an excellent customer experience.
Responsibilities
- •Answer customer questions via email, chat, and phone
- •Resolve technical problems and bugs
- •Document common issues and solutions
- •Collaborate with the development team for complex issues
- •Contribute to improving our support processes
Requirements
- •2+ years of experience in customer support or helpdesk
- •Technical insight and interest in software
- •Excellent communication skills
- •Problem-solving ability and patience
- •Fluent in English (working language)
- •Experience with support tools (Zendesk, Intercom, etc.)
Bonus Points
- •Experience with SaaS products
- •Knowledge of HTML/CSS/JavaScript
- •Experience with CRM systems
- •Multilingual (Dutch, French, German, Spanish) is a plus
Client Success Manager
We're looking for a proactive Client Success Manager to help our clients get maximum value from our platform. You'll build strong relationships and ensure clients are successful and continue to grow.
Responsibilities
- •Onboard new clients and ensure a smooth start
- •Build and maintain strong customer relationships
- •Identify growth opportunities and upsell chances
- •Proactively advise on best practices and optimizations
- •Monitor customer health metrics and usage patterns
- •Collaborate with sales and product teams
Requirements
- •3+ years of experience in customer success or account management
- •Proven track record in retaining and growing customers
- •Strong commercial and consultative skills
- •Excellent presentation and communication skills
- •Data-driven mindset and analytical ability
- •Fluent in English (working language)
Bonus Points
- •Experience in the consultancy or SaaS industry
- •Knowledge of payment processing and telecom
- •Experience with enterprise clients
- •Customer success certifications
- •Dutch is a plus but not required